Contact Information
Contact our customer service directly
Do you have a question about your order, delivery or return?
Click below to go directly to our customer service page:
Go directly to our customer service
If you need help with your order, returns, or product information, Dartshopper’s enthusiastic support team is here for you. We offer multiple ways to contact us, ensuring you get fast and friendly assistance, no matter what you need. Our primary channels are the website contact form, email, and phone support.
Note: We do not accept orders by phone or email; orders can only be placed through our webshop.
What to Include in Your Message
Order Number: For help with existing orders, always provide your order number.
Relevant Details: Describe your query or issue clearly for a faster resolution.
Contact Information: Share your preferred email address for correspondence.
Typical Response Times
Business Hours: We respond during European business hours (Monday - Friday, 08:00–17:00 CET).
Email & Forms: Expect a response within 24 hours, excluding weekends and holidays.
Please note: during the holiday period, and due to the number of tickets, it may take longer than usual to receive a response.Our chatbot answers questions instantly, 24/7, including weekends and holidays. Is there a question it can't answer? No worries. A representative will read your conversation with out chatbot and get back to you as soon as possible in a follow-up response.
We’re here to help
For any shipping or dart-related queries, the Dartshopper team is ready to assist you quickly and thoroughly. Use our Help Center, contact form, or live chat for personalized support, and always include all relevant order information for the fastest resolution. Your satisfaction is our priority, wherever your game takes you!